qi777's Privacy Policy

Various types of information are collected from you when you create and manage an account on the qi777 platform. This information is used to improve our service quality and to make your experience safer and more useful.

1.1 Information You Provide Directly

When you register on our platform or use our services, the following information may be collected:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• Residential address and national identity card details (for identity verification)
• Financial transaction details — such as bKash, Nagad, or Rocket account numbers

1.2 Automatically Collected Information

When you use the qi777 site or app, certain information is recorded automatically:

• IP address and device type
• Browser and operating system information
• Date and time of site visits
• Page visit patterns and click-through data
• Information collected through cookies and similar tracking technologies

1.3 Transaction Information

A record of every deposit and withdrawal is stored in our system. This includes the transaction amount, time (according to Bangladesh Standard Time), method, and transaction status. This information is essential for compliance with financial regulations.

qi777 uses the information it collects only for specific and legitimate purposes. Your information is never used for unrelated or unauthorized activities.

2.1 Service Delivery and Operations

• Creating, managing, and securing accounts
• Processing deposit and withdrawal transactions
• Providing bonus and reward-related services
• Managing customer support operations

2.2 Security and Fraud Prevention

• Detecting unauthorized use of accounts
• Monitoring suspicious transactions
• Age verification and identity confirmation
• Enforcing responsible gaming policies

2.3 Platform Improvement

• Analyzing and improving user experience
• Planning new features and services
• Identifying and resolving technical issues

2.4 Communications

We may use your email or mobile number to send you important notifications about your account or transactions, security alerts, and updates about policy changes.

Cookies are small text files stored in your browser. The qi777 platform uses cookies to function properly and to improve your experience.

3.1 Essential Cookies

These cookies are essential for the core functionality of the site. They are used to maintain login sessions, verify security tokens, and store form data. Disabling these cookies will prevent the site from working properly.

3.2 Analytics Cookies

Analytics cookies are used to collect statistics about site usage. This information is completely anonymous and does not identify any individual. It helps us understand which parts of the site are used most.

3.3 Cookie Controls

You can disable or delete cookies at any time through your browser settings. Please note, however, that disabling certain cookies may cause some site features to not work properly.

qi777 does not sell or rent your personal information. However, in limited circumstances, specific information may be shared with trusted partners.

4.1 Payment Processors

The information required to complete transactions through bKash, Nagad, and Rocket is shared with the relevant payment service providers. This information is used solely for the purpose of processing transactions.

4.2 Technology Service Partners

Only the minimum information necessary for game operation is shared with game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others. All such partners operate under strict confidentiality agreements.

4.3 Legal Obligations

Required information may be provided in response to court orders, legal investigations, or requests from legitimate authorities. In such cases, we always seek to protect the user's interests and provide only the information that is legally required.

Protecting your personal and financial information is qi777's top priority. We use industry-standard technical and administrative security measures.

However, it is impossible to guarantee complete security when transmitting information over the internet. We therefore ask that you keep your account password confidential and avoid logging in from unfamiliar devices.

We retain your information only for as long as it is necessary or legally required.

6.1 Active Account Data

All profile and transaction information is retained while your account is active. This allows us to provide you with uninterrupted service and easy access to your account history.

6.2 Closed Account Data

Even after an account is closed or deactivated, certain information may be retained for a specified period to meet applicable legal and regulatory requirements. Once that period has passed, the information is securely deleted.

6.3 Transaction Records

Financial transaction records are retained for the period required by legal obligations. These records may serve as evidence in the event of any dispute or investigation.

Every qi777 user has several important rights over their own information. We respect these rights and help make them a reality.

7.1 Right to Access Information

You have the right to know what information we hold about you. You can view much of this information yourself by logging into your account. Contact our support for additional information.

7.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request a correction. Contact support to update your name, address, or other profile details.

7.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. Please note, however, that due to legal obligations, it may not be possible to delete some information before the required period has elapsed.

7.4 Right to Opt Out of Marketing Communications

You may stop marketing emails or notifications at any time. Change this preference in your account settings or contact support.

7.5 Right to Lodge a Complaint

If you have any concerns about our privacy practices, please contact our support team first. We will try to resolve your complaint within a reasonable time.

The qi777 platform is intended only for individuals aged 21 or older. We never knowingly collect information from minors.

Age is verified at the time of registration. If a minor's information enters our system for any reason, it will be deleted as soon as we become aware of it and the associated account will be closed.

If you become aware that a minor has created an account on our platform, please notify our support team immediately.

qi777 may update this privacy policy from time to time. Changes may occur due to service improvements, technological changes, or legal requirements.

For significant changes, we will send a notification to your registered email address or display a special notice on the site. Each version of the policy includes a "Last Updated" date.

Continued use of the site after any changes will be taken as your agreement to the terms of the updated policy. We therefore encourage you to visit this page regularly.

Our platform may sometimes contain links to or integrations with third-party services or technologies. These organizations have their own privacy policies, which are beyond our control.

qi777 is not responsible for the privacy practices of these third parties. It is therefore advisable to read the privacy policy of any third-party service before using it.